Voice Messaging & Broadcasting

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Voice messaging technologies provide an innovative, cost effective solution for fast, interactive communication with your target audience. Newsnet voice broadcasting allows you to transmit your own pre-recorded audio file or "natural" text-to-speech out to tens, hundreds or thousands of contacts within minutes.

Voice broadcasting can be used for a wide variety of applications including:

  • Payment reminders.
  • Event reminders such as property auction times, vehicle servicing, sales meetings, conferences, deadlines, rental returns.
  • Telemarketing: remove the need for a large telemarketing team. Automate the outbound call and use Newsnet's voice IVR to connect the outbound call directly to one of your call centre staff.
  • Opinion polling and market research: Combine outbound voice broadcasting with Newsnet's voice IVR service and ask recipients to respond to a series of questions by using their telephone keypad. We then collect, collate and deliver the results back to you.
  • Notifying customers and prospects of new products, special offers or simply sending a message to stay in touch and to increase brand awareness.
  • Alert and emergency notifications: Use voice broadcasting to help reduce panic in the event of a crisis by immediately notifying and keeping people informed about the situation.

Simple Access

Online Interface: Broadcasting through our self-service platform is easy – log on to your secure account via the web, input your message, select your list and send!

Desktop Access: Send directly from your existing email software or from our OfficeStream™ plug-in.

Managed Customer Assist: Newsnet also offers full-service delivery from copywriting and design and layout through to list selection, distribution and monitoring by our customer service team.

Newsnet Voice Key Benefits

  • Cost effective solution with a high transmission capacity
  • Access via our easy to use online interface, e-mail, FTP or direct integration
  • Send personalised voice messages with our text-to-speech feature where you can choose from our "natural" male or female Australian voices
  • Send either a simple voice broadcast to any fixed or mobile telephone anywhere in the world, or take advantage of our voice outbound IVR system enabling live response monitoring
  • Set a predefined date and time for your broadcast with our "embargo" feature
  • Detailed reporting